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Professional Experience

Strategy that works because it understands the experience.

My work connects brand, operations, communications, people, and guest experience across attractions, hospitality, entertainment, tourism, government, and creative services.

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Ryan Tiffin at Incredible Food and Fun

Selected impact

Work measured in reach, alignment, and stronger experiences.

These figures represent selected chapters of a broader career built around transforming complex information and operational realities into clear experiences for guests, teams, communities, and stakeholders.

50M+Earned media impressions
400+Earned-media placements
2026 Top 100Movers & Shakers recognition
End-to-endProject management & partner onboarding

The journey

A career built across the full experience ecosystem.

Each chapter added a different perspective: how guests feel, how teams execute, how stories travel, and how a brand becomes something people remember.

Ryan Tiffin at Incredible Food and Fun
2025–2026Executive Leadership

Vice President of Brand Strategy & Guest Experience

Led brand identity, national campaigns, loyalty and CRM strategy, guest experience standards, community engagement, food-and-beverage growth initiatives, and cross-functional execution for an experience-driven entertainment organization.

  • Helped lead the evolution from America’s Incredible Pizza Company to Incredible Food & Fun
  • Owned the end-to-end launch of third-party delivery across all markets, coordinating partner onboarding, testing, operational planning, team readiness, troubleshooting, and rollout
  • Applied repeatable project-management practices to turn complex initiatives into clear workstreams, accountable owners, and successful launches
  • Supported national earned media, reputation, loyalty, campaigns, and community strategy
  • Contributed to the transformation recognized in Pizza Marketplace’s 2026 Top 100 Movers & Shakers
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Ryan Tiffin during media activity at the Van Gogh immersive experience
2024–2025Immersive Entertainment

General Management & Guest Experience

Led the complete front-of-house experience for an immersive exhibition, including box office, virtual reality, retail, security, guest recovery, programming, and accessible experience initiatives.

  • Managed a multi-touchpoint guest journey
  • Supported media, programming, and community partnerships
  • Created sensory-friendly and wellness-focused experiences
Ryan Tiffin with colleagues at an Arkansas tourism event
2023–2024Tourism, Parks & Heritage

Deputy Chief of Communications

Supported statewide tourism, state parks, and heritage communications, major advertising activity, media relations, cultural storytelling, and executive communications across Arkansas.

  • Supported approximately $25 million in advertising activity
  • Helped generate 171 earned-media placements and 50 million impressions for Juneteenth in da Rock alone
  • Expanded the stories used to represent Arkansas culture and travel
Ryan Tiffin's Cinemark operations convention credential featuring The Power of Us
2022–2023Corporate Cinema Operations

Communications & Workload Planning

Supported operational communications and workload planning across Cinemark’s U.S. theatre network, helping field teams understand priorities, execute consistently, and deliver the guest experience.

  • Supported communications for theatres across the United States
  • Developed recurring operational communications
  • Connected corporate strategy to practical field execution
Ryan Tiffin at a Central Florida tourism and community event
Central FloridaCommunity & Destination Storytelling

Marketing & Communications Manager

Connected business, tourism, local leadership, and community storytelling through communications, member engagement, events, and destination-focused marketing for the West Orange Chamber.

  • Promoted the people and businesses shaping West Orange County
  • Supported chamber events, member communications, and partnerships
  • Built a lasting professional connection to Central Florida
Ryan Tiffin representing the City of The Colony at a community event
Municipal GovernmentPublic Service

Community Marketing, Court Operations & Juvenile Services

Served the City of The Colony, Texas, across public-facing municipal roles that included community marketing, animal-services outreach, court operations, and juvenile case management.

  • Connected government services with community needs
  • Balanced public communication, accuracy, empathy, and accountability
  • Built a practical foundation in service-oriented operations
Ryan Tiffin Walt Disney World Cast Member name tag
2016Disney Cast Member

Retail & Resort Operations

Completed the Disney College Program at Walt Disney World, beginning at World of Disney and later working in resort housekeeping. The experience sharpened my understanding of service standards, operational detail, storytelling, and the emotional impact of hospitality.

  • Learned Disney service and operating principles firsthand
  • Worked in both high-volume retail and resort operations
  • Built a foundation for a career centered on experience
Ryan Tiffin supporting a community and public event through RT Creative
Creative EntrepreneurshipRT Creative

Founder, Photographer & Creative Partner

Built a long-running creative practice supporting a diverse mix of private, public, nonprofit, hospitality, entertainment, education, and community organizations through photography, design, live events, marketing, and storytelling. This chapter taught me how to listen closely, solve quickly, and translate a client’s vision into something tangible.

  • Partnered with organizations across the public, private, nonprofit, hospitality, entertainment, and education sectors
  • Combined photography, design, marketing, and events
  • Developed an entrepreneurial approach to service and problem-solving
Ryan Tiffin performing as DJ TIFFIN
Live EntertainmentTIFFIN

DJ, Music Curator & Event Storyteller

Years behind the decks taught me how to read a room, shape energy in real time, respond to an audience, and create a shared emotional arc. Those instincts continue to influence how I think about leadership, events, brands, and guest experience.

  • Live audience engagement and adaptive decision-making
  • Music curation, event flow, and atmosphere design
  • A creative practice grounded in human connection
Ryan Tiffin with Moana characters at a themed entertainment event

The throughline

Creating moments people remember.

Across every role, the work has always been about more than promotion or operations. It is about understanding what people need, what teams need to deliver, and how a thoughtful experience can turn an ordinary interaction into a lasting memory.

That perspective is strengthened through continued engagement with the themed-entertainment and attractions industry, including IAAPA, TEA, D23, professional mentorship, and a lifelong curiosity about how stories become places.

Read more about my story

Core capabilities

Where I create the most value.

Guest Experience Strategy

Standards, journey thinking, service culture, guest recovery, accessibility, and memorable moments.

Operations & Project Leadership

Cross-functional execution, process clarity, prioritization, workload planning, launches, and accountability.

Brand & Communications

Positioning, campaigns, content, media relations, executive messaging, internal communications, and reputation.

Team & Culture Development

Leader communication, training, engagement, recognition, purpose, and people-first operating practices.